31 Days... 31 Questions to Clarity for a Store Manager

Challenged one day by a statement one made about all the projects we gave managers to do. The statement was, "[sigh] this is just another thing to do." I was challenged, because I wanted to peel back that statement and identify the root of such an attitude. Perhaps, in this... we might find clarity. Perhaps, in this... we might find our competitive edge.

So, how well do you know the company, your team, your guests, and yourself as a manager? Take some time to answer these questions and feel free to post a comment.

Gunnar

1. What is the most effective way to motivate your staff?
2. What are the top 3 challenges you face with motivating your staff?
3. How well does your staff perform when you are not onsite? (days off, night shifts, and lunch/deposit breaks)
4. What are the top 3 areas you need help with?
5. What have been the top 2 most effective channels of advertising for your store? Why?
6. What have been the most effective types of sales promotions for your store? Why?
7. What are the top 3 things we can do today to increase foot traffic?
8. What are the top 3 things you can do today to improve conversion rate?
9. Is there a product line that we are missing that would further meet your store consumer needs?
10. Is there a product line that we are carrying that needs an increase of stock that would further meet the consumer needs?
11. How do you increase your average dollar per transaction? What is your stores average dollar per transaction YTD?
12. How much church traffic does your store get?
13. What are the top 3 areas you feel you need to improve in? How can we help?
14. What is your strength as a manager?
15. What is your weakness as a manager?
16. How do you increase sales?
17. How do you increase profits?
18. How do you impact life?
19. How would you rate the overall performance of your staff?
20. How do you improve the overall performance of your staff?
21. How does your staff find out about current company advertising campaigns and promotions?
22. Do you have clarity on what is expected of your role?
23. Does your staff have clarity on what is expected of their role? How often and what tools do you use to coach your staff?
24. How would you rate the overall product knowledge of your staff?
25. How would you rate the overall product knowledge of yourself?
26. What is the most effective way to train your staff on product knowledge?
27. What are the characteristics of a great employee?
28. What are the characteristics of a poor employee?
29. What is the most effective way to motivate you? How do you stay motivated?
30. What part of this company are you most passionate about?
31. What are the top 3 areas we could improve as a company?